Services

 

Intercultural Training and Workshop in Business

 

Cultural Awareness

The primary focus of this training is to increase cultural awareness and take advantage in business in culturally diverse environments.

  • Impact of cultural differences in business
  • Capitalise cross cultural understanding in your business
  • Way to identify cultural gaps
  • Practical application of awareness

The “Awareness” achieved in this training is the groundwork for other trainings we offer.

Intercultural Competency Assessment

  • Assessing your competences with the Intercultural Readiness Check will help you to gain a realistic focus on how you approach intercultural interactions
  • Discover your strengths and weaknesses in intercultural performance
  • Receive valuable advice
  • Draw an Action Plan to improve your intercultural competency
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Intercultural Communication for Business

As a global business person, it is paramount that you communicate effectively with people from diverse cultural backgrounds. Minor misunderstandings and misperceptions can mount and end in financial loss.

  • Identify gaps and pitfalls
  • Learn 5 keys to effective intercultural communication
  • Build working relationships across cultures
  • Case study and Discussion

Asian Language in Business

This super practical course will assist you in building close working relationships with your Asian counterparts. We will tailor the program that will ensure your success in achieving your goal.

  • Practical, Practical, and Practical
  • Industry specific terms and sentences
  • Korean
  • Focus on using the language
  • Use the language for specific purpose

Business English as Another language

This practical training is individually designed primarily focusing on your goal. The program will focus on vocabularies and terms from your industry.

  • Presentation skills, interview skills, negotiation skills and interaction skills
  • Increase your confidence in business in English
  • Understanding how your mother tongue influences your English speaking
  • Increase your spontaneous responses
  • Skills for meeting participation

Specialised Area Workshop

Workshops are individually designed to your specialised area. Please make an enquiry and discuss your needs with us.

  • Customer service for Asian tourists and customers
  • Making a Speech for culturally different audiences
  • Networking with intercultural competency
  • Receiving delegates from Asia
  • Visiting and meeting with your Asian counterparts for the first time
  • Company Induction
  • Working with interpreters effectively
  • Relocation and pre-departure programs

Country Specific Workshop

Every country and region has a different history, natural environment, school system, etiquette, cultural and business tendencies and preferred social practises. How did they influence the country specific culture? In the workshop, we will discuss those without stereotyping, and making reference to the research conducted over the years.

Countries: China, Japan, Korea, Vietnam, Hong Kong, Malaysia, Singapore

Cross Cultural Mentoring

Our country specific experts give advice on your day to day business operation with your Asian customers. They also act as one of your staff at the most needed time in business. They will accompany you to events to assist you reading certain cultural cues for your advantage.

Examples:

  • Attend video conference
  • Attend meetings and conferences
  • Respond to queries and complaints from overseas
  • Advises on cultural business protocols

Intercultural Communication for Academic staff

Lecturers and training facilitators will learn how to effectively manage students with different cultural backgrounds.

  • Objective views of culturally diverse classrooms
  • Steps to manage the learning space
  • Maximising student’s learning experience
  • Techniques and skills for classrooms and training rooms
  • How to reduce classroom stress

Intercultural training for students

This training will prepare students for study abroad programs, and it will maximise the benefit of oversea experience in developing intercultural competence.

  • Intercultural Readiness Check
  • Feedback
  • Applying the cultural knowledge and concept to real world
  • Action Plan

It is also offered to international students studying in Australia.

  • Intercultural Readiness Check
  • Feedback and Action Plan
  • Adapt quickly to Australian learning styles
  • Practical study techniques and skills to escalate learning
  • How to be accepted on campus